Parent or purchaser email
Use the email that paid or should receive billing/access emails.
Household setup
Set up the household in three steps.
Keep billing, student work, and parent updates separated from the start. It takes one parent email, one student email, and one view choice for this device.
Student email
Use the email the student will use for diagnostics, practice, and score work.
Choose this device's view
Choose student view for work or parent view for updates. This device remembers it.
Current setup
Add the parent/purchaser email and student email so billing, practice, and parent updates stay clear.
Household profile
Parent buying for a student? Fill in both emails. Student buying for themselves? Use the same student email for checkout and leave the student email field blank.
Student view
Student dashboard
Student view opens the dashboard for diagnostics, guided training, score sprint, advanced practice, and scholarships.
Parent view
Parent view
Parent view shows weekly summaries, check-ins, sharing, and what the student should do next.
After setup
Go straight to the right view.
If a parent cannot see the right student, use the support chat or email support with the parent email, student email, and the page URL. Do not send passwords or school portal credentials.
Ready to share
Give families the right next link.
Use these links when a student or parent needs the next best entry point: score check, parent update, or plan comparison.
Feedback
What helped or got in the way?
Short answers are perfect. We use this to make the student and parent experience clearer.